PRIVACY POLICY

Please read this Privacy Policy before using the QwikFone website in order to be informed of how QwikFone collects and uses your personal data. QwikFone, also referred to here on out in this policy as "we", "us", and "our", is responsible for handling your personal data collected by our website.

 

QwikFone's main priority is protecting the privacy of the visitors of our website, www.qwikfone.com. By reading this document, our website users and visitors are going to know the types of data and information collected by QwikFone and how this information is used.

For any further inquiries regarding our Privacy Policy, please contact us via email.

Registration Information:

QwikFone is registered with the UK's Intellectual Property Office. QwikFone is owned and operated by the parent entity of 28 Trading Ltd., a registered company in England and Wales.

 

Contact Information:

Postal Address:

Unit 4, Woodward Buildings, 1 Victoria Road, North Acton, London, W3 6FA, United Kingdom.

 

Email Address:

Info@qwikfone.com

 

Tel:

+44 (0)20 8992 5735

 

Business hours:

10.00am - 6.00pm GMT (Local time)

 

Sensitive Data

QwikFone does not collect our users' sensitive data. The term "Sensitive Data" refers to information revealing your: race, ethnicity, religious, spiritual, or philosophical beliefs, sexual orientation, political views, trade union membership, and any health, genetic, or biometric data.

QwikFone does not collect information related to any criminal offenses or legal convictions.

If we, at any point, are going to collect any of this sensitive data, we will ask for the user's explicit consent in order to process this data. The requested consent will include asking for your signature.

 

General Data Protection Regulation (GDPR)

QwikFone is the controller of the data and information we collect while you are using our website.

Our legal reasons and basis for collecting and using our user's personal data, as described in our Privacy Policy, is dependent on the case of collecting the information and the type of information being collected. Cases may include:

  • The information is needed to form a contract between QwikFone and the user/customer.
  • The user has given their consent to QwikFone to collect this information.
  • QwikFone requires this personal information for our legitimate interests.
  • QwikFone is legally required to collect this information.

QwikFone keeps our users' personal information for the needed duration set by the requirements explained in this Privacy Policy. Your personal information is used by QwikFone to resolve disputes, meet the company's legal obligations, and enforce our policies.

Residents of the European Economic Area (EEA) have certain rights that protect their personal data online. If you require more information regarding the personal data QwikFone is collecting and keeping or you want to request your data to be removed from QwikFone's systems, please reach out to us via email.

 

QwikFone users have these rights to protect their personal data in some specific cases:

  • Ask for access to your personal data.
  • Ask for some personal data to be corrected.
  • Ask for the removal of your personal data.
  • Express refusal of the processing of your personal data.
  • Ask to place certain restrictions on processing your personal data
  • Ask for your personal data to be transferred.
  • Withdraw the consent that you previously gave on some of your personal data.

 

Types of Personal Data Collected & Processed by QwikFone

 

Purpose/Activity Type of data Lawful basis for processing
New customer registration on QwikFone website (a) Identity
(b) Contact
To form the legal contract between QwikFone & the customer
Order processing & delivery including:
(a) Process payments, charges, and fees
(b) Collect and recover money owed to QwikFone
(a) Identity:
(b) Contact:
(c) Financial:
(d) Transaction:
(e) Marketing and Communications
(a) Performance of a contract with the customer
(b) Necessary for our legitimate interests to recover debts owed to us
To manage our relationship the user including:
(a) sending the user notifications regarding any changes in our terms or privacy policy
(b) Asking the to leave a review or take a survey
(a) Identity:
(b) Contact:
(c) Profile:
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services
To enable the user to participate in competitions for prizes or complete a survey (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business
To manage and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise
(b) Necessary to comply with a legal obligation
To create & deliver relevant content and advertisements to the user and measure and understand the effectiveness of our advertising (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy
For data analytics used to improve our website, products/services, marketing efforts, customer relationships and experiences (a) Technical
(b) Usage
Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Necessary for our legitimate interests to develop our products/services and grow our business

 

Marketing Communications

QwikFone users and customers might receive marketing emails and other communications from QwikFone in these cases:

  • The user has requested information from us or purchased products and/or services from us.
  • The user provided QwikFone with his/her details and checked the option to receive marketing communications from us.
  • The user will continue to receive marketing communication as long as he/she does not opt out of receiving this content.

Before sharing any of your personal data with a third party for marketing and advertising purposes, QwikFone will request the user's explicit consent.

The user retains the right to ask QwikFone or the third party to stop sending the marketing content at any time by sending us an email at info.qwikfone.com.

Opting out of marketing emails does not include removing your personal data that QwikFone collected when you purchased a product or service, registered for a warranty, registered for a product or service experience, or any other transaction.

 

Log Files

Logging files of QwikFone website follow the standard procedure in logging the visitors of our websites. This protocol is followed by all hosting companies and hosting services to keep track of different analytics. Log files collect information that includes the user's IP address, web browser type, Internet Service Provider (ISP), local date & time, referring pages, exit pages, and number of clicks.

Log file data is not related to the user's personal information. Data collected by log files are used to analyse our visitor trends, manage the QwikFone website, and gather demographic-related data by tracking our users' behaviour on our website.

 

Cookies and Web Beacons

QwikFone uses Cookies files just like any other online website in the world. Cookies are files that are used to track our users' preferences by storing which pages of our website the user has visited and which browser was being used.

By analysing cookies data, we are able to improve the experience of our users during the time they spend on our website.

 

Privacy Policies

The following list of policies contains QwikFone's advertising partners' policies regarding our users' data.

Third-party ad servers and networks use internet technologies such as Web Beacons, JavaScript, and cookies in their ads which are displayed on the QwikFone website. These ads, containing the previously mentioned technologies, are sent to the user's browser once he/she opens up the QwikFone page containing the ad.

This means that advertisers will receive your IP address when you request a page with one of their ads.

The mentioned technologies are harmless and used only for advertising purposes to track and measure the effectiveness of the advertiser's different campaigns as well as optimising advertising-related content according to the user's preference.

Cookies and other technologies used by third-party ad servers are not under the control of QwikFone in any way, shape, or form.

 

Data Security

QwikFone is ensuring that our users' data is secure and is not subjected to theft, loss, or being used by any unauthorized party, by enforcing standard security measures. The access to your personal data is restricted and limited to our employees, agents, contractors, and third-party advertisers who use this data for business needs. Your personal data is always used and processed by all parties under our control and under the laws and regulations of confidentiality.

QwikFone ensures the safety of our users' data by putting in place several security measures to prevent any suspicious behaviour or potential security breaches. In case of any security breach, our customers and any related regulator will be informed of the breach if it's a legal requirement.

We are using Google's reCAPTCHA on our website to provide and extra layer of security against potential attacks. When you use our website, and the reCAPTCHA, you're usage is subject to Google's Privacy Policy & Terms of Use.

 

Data Retention

We retain the personal information of our users for as long as needed for QwikFone to fulfill the reason that the information was collected for including legal, accounting, and reporting purposes.

The period during which we retain your personal information is determined according to the nature, amount, and sensitivity of this information in addition to the possible risk if that information was illegally accessed by an unauthorized party. To determine the period of the user's personal information retention, we also have to consider the required processes for which the information was collected and whether this process is complete and whether this process can be completed through other methods while taking into consideration any legal requirements.

 

QwikFone is required by law to keep basic information about our customers for six years after they are no longer our customers due to tax requirements. These required information include: Contact information, identity details, financial data, and transaction data.

In certain cases, the user can request QwikFone to delete his/her personal information. For more details on how to achieve this, please see the details below.

QwikFone may use personal information for statistical or research purposes without notifying the user as long as the information has been anonymised and no longer can be associated or traced back to the user personally.

 

Klarna  

To use Klarna's financial services on QwikFone's website, we will forward certain parts of your personal information to Klarna. This information includes your contact information and order details. This information is required by Klarna to determine whether your account is qualified for the available payment options or not.

If you need to read general information about Klarna's services, please visit their website. Please note that all shared data and information is processed according to the applicable data protection laws and according to Klarna's privacy policy.

 

Third-Party Privacy Policies

Please note that QwikFone's Privacy Policy is not applicable to advertisers or third-party websites. This is why we advise our customers and users to view these third-party websites' privacy policies for more information. Third-party privacy policies may include their respective instructions regarding how to opt-out of different services.

You can also disable cookies through your browser. Please find more information regarding what are cookies and how to manage your cookies on the respective website of your web browser website.

 

Children's Information

One of our main priorities is protecting the data of children while they are on the internet. While we have little control to protect the data and information of your children, parents retain most of this power. This is why we advise you to monitor and participate in your child's time and activities online.

We do not knowingly collect personal identifiable information about children under 13 years old. If you have a reason to believe that your child provided QwikFone with such information, please contact us immediately and we will remove this information from our systems to the best of our ability as soon as possible.

 

Online Privacy Policy Only

QwikFone Privacy Policy regarding collecting and processing personal information is only applicable to activities on our website by our online visitors. This Privacy Policy does not apply to information that was collected elsewhere other than our website, whether that is offline or via any other channel.

 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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