At QwikFone, refurbished devices are pre-owned devices that are inspected, tested, and repaired by skilled technicians. Our goal is to meet or exceed market standards for one of three grades: Excellent, Good, or Average, to cover all of our customers' needs in terms of quality and budget. Our devices are refurbished using high-end parts and following the industry's best practices to ensure reliable performance and battery health in each unit.

Once our refurbishment centre receives the device, our skilled technicians carry out a full inspection to assess the initial condition and grade. Then the renewal process begins. We replace batteries, screens, and other internal parts when required, using high-quality parts that meet industry standards, and the device undergoes diagnostic testing to identify and resolve any performance issues. The refurbished phone is then packaged in a biodegradable box with new accessories, the same as those included with the new unit of the same model, ready for its new owner.

We have three condition options to choose from when you buy your iPhone: Excellent, Good, and Average. If you choose the Excellent condition, your refurbished iPhone will look closest to new with minor (if any) cosmetic signs, like a microscopic scratch or dent.

Our standard warranty, which is included with all purchases, covers the phone for 12 months. The warranty covers any manufacturer or refurbisher-caused malfunctions in the phone and guarantees a replacement phone or a refund. Our warranty does not cover accidental damage by the user.

Yes, all of our refurbished iPhones are packaged with the same accessory items that would be included with the brand-new unit, but new. If the new device comes with a certain type of charging cable and a SIM ejector, your QwikFone refurbished iPhone will come with a new charging cable and a new SIM ejector.

Our return policy gives you a comfortable window of 30 days to try the iPhone and make sure you test it thoroughly and like it. Even if you like your refurbished iPhone and there’s nothing wrong with it, but you just changed your mind about the purchase, you can benefit from our full-refund return policy. The only condition is to keep the iPhone in the same condition and return it the way you received it, in the same packaging and accessories. You’ll get your money back, no questions asked

QwikFone is a professional refurbishment centre. This means we only sell refurbished iPhones under strict standards and testing procedures. Second-hand sellers sell as-is iPhones with minimal-to-no repairs for the iPhone's batteries or outer shell. Additionally, most second-hand iPhones in an as-is condition will not come with any repair obligation from the seller, while QwikFone’s warranty covers free repairs for the first year if the iPhone malfunctions.

Yes, you can use Klarna to pay for your refurbished iPhone in 3 interest-free installments every 30 days. This means you pay the first instalment on the day of the order, then pay the second instalment after 30 days of the purchase, and the final instalment after 60 days of the purchase, with no interest.

No, QwikFone’s refurbishment process includes unlocking the iPhone’s SIM to make it work with any carrier, compatible with all major UK networks.

Yes, as long as the model of the iPhone is still supported and still receives software upgrades by Apple, the refurbished iPhone of the same model will get the latest iOS updates. The device will come with the latest available iOS installed and will continue to upgrade automatically.