Once your order is confirmed our staff will ship out the order same day, provided we receive the order before 3:00PM GMT. Estimated delivery times all exclude weekends and Bank Holidays. We will confirm the expected delivery date at the checkout when you place your order, however we aim to delivery within 1-2 business days. Please note we offer free shipping on all our orders. We apologise for the inconvenience but we are currently unable to ship internationally.

How do I track my order

Once your order has been dispatched we will send you an email confirmation with your tracking number and a link to our carrier's website. Alternatively you can track your refurbished mobile phone order within My Account.

My order has not been delivered

If your order has not been delivered, please Contact Us.

Incorrect/missing item in order

If you have received an incorrect item or an item is missing from your order, please Contact Us with all the details.

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